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Associate Design Director

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Resume

Summary

For the past 11+ years as a UX professional, Brian has created engaging user experiences and intuitive user interfaces for Fortune 500 and government clients.

Brian led end-to-end product design for a Barclays and JetBlue banking rewards partnership, designed the digital relaunch of Abercrombie & Fitch’s “Fierce” fragrance line, and created the UX and UI for Honda and Acura's automotive companion apps.

Brian has UX consulting experience with retail, banking, consumer-packaged-goods (CPG), travel, transportation, finance, healthcare, government, and defense-industry clients.

He has worked on sales and pipeline generating initiatives for large mobile deals—designing custom UX/UI solutions, creating playbooks and marketing materials, and facilitating Design Thinking workshops.

Brian has bachelor's degrees in Marketing and Communication Studies from the University of Minnesota.

Experience

IBM Logo

11 years 3 months

💼  Associate Design Director

April 2021 - Present (3 years 11 months)

Led end-to-end product design of a banking rewards app for Barclays and JetBlue. The process included conducting user research, facilitating a Design Thinking workshop, crafting user personas, creating user journey maps, drafting wireframes, and designing high-fidelity screens and interactive prototypes. Designed web and mobile UX/UI for the relaunch of Abercrombie & Fitch’s fragrance line; redesigned Abercrombie’s purchase journey—leading to a 15% decrease in cart abandonment. Designed three mobile apps for civilian and active-service Army members. Created iOS-specific and Android-specific (Material Design) versions. Note: Used Figma or Adobe XD to create designs and build prototypes. Used Mural, Miro or FigJam to collaborate with stakeholders.

💼  Senior UX Designer

August 2019 - April 2021 (1 year 9 months)

Led UX design, strategy, and research for a project involving migrating, modernizing, and augmenting a supply chain enterprise app that enables over $100 Million in annual sales for Frito-Lay. Owned the end-to-end UX process of a Salesforce CRM implementation for Ahold Delhaize, resulting in significant improvements in call handle time and data capture quality.

💼  Senior Product Designer

February 2017 - August 2019 (2 years 7 months)

Designed the UX/UI for two of the biggest consumer mobile apps ever released in the automotive industry: HondaLink and AcuraLink. Documented the information architecture (IA) and feature workflows for aforementioned automotive industry apps. The documentation was, and is used by many teams across a 100+ person project: for UX leadership approvals, cross-reference with technical specs, and quality assurance (QA).

💼  Business Development Consultant

January 2016 - February 2017 (1 years 2 months)

Designed custom UX/UI solutions based on Apple+IBM partnership apps as part of a three-person team selling mobile engagements. The team generated $18MM+ quarterly in new pipeline. Facilitated Design Thinking workshops for 100+ business development and delivery (BDE) executives—promoting cross-functional collaboration and “failing fast, failing cheap.” Led a team of visual designers and information designers in creating sales-enablement assets for 250+ large-account sellers.

💼  UX Consultant

July 2014 - January 2016 (1 year 7 months)

Designed high-fidelity screens for dozens of consumer-grade enterprise apps as part of the Apple+IBM partnership. Created marketing copy and iOS device lockups for IBM’s Apple+IBM partnership website.

Waterstone Logo

5 months

💼  UX Consultant

January 2014 - May 2014 (5 months)

Implemented email-drip, social media, and print marketing campaigns by utilizing CRM software. Built effective online advertising campaigns using Google AdWords, Google Analytics, and Facebook targeting.

Education

U of M Logo

🎓  Bachelor of Science (B.S.), Marketing 

(2010 - 2014)

🎓  Bachelor of Arts (B.A.), Communication Studies 

(2010 - 2014)

Key Skills

  • User Experience (UX) Design
  • User Interaction (UI) Design
  • Design Thinking
  • iOS Design
  • AI for UX
  • Android Design
  • Responsive Web Design
  • Copywriting
  • Market Research
  • User Research
  • User Testing

Key Software

  • Figma
  • Adobe XD
  • Sketch
  • Wix Studio
  • Mural
  • Miro
  • FigJam
  • ChatGPT & Similar AI Tools
  • InVision
  • Keynote Prototyping
  • Adobe CC (Photoshop, Illustrator, InDesign) [Proficient]
  • Microsoft Office [Proficient]
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